Not getting calls from certain people

My family can call me but my boyfriend nor anyone else can call me and they aren’t blocked, I’ve tried everything from blocking and unblocking to resetting my phone. I don’t know what to do now.

iPhone 11, iOS 17

Posted on May 6, 2024 6:33 PM

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Question marked as Top-ranking reply

Posted on May 6, 2024 11:24 PM

Contact your carrier: There might be a network issue affecting your phone or account. Your carrier's support team can check for problems and see if there's anything they can do on their end.


Try a different phone: If you have a spare phone or a friend's phone you can borrow, try making a call from your boyfriend's number to that phone. This will help isolate whether the problem is with your specific phone or your account.


It's definitely worth considering the phone number others have, especially since you mentioned your family can still reach you. Here's how to follow up on that:

  • Double-check your number: Verify your phone number with your carrier to make sure it hasn't changed due to an error.
  • Confirm with your boyfriend and others: Ask your boyfriend and anyone else who can't reach you to double-check the number they have saved for you in their contacts. Maybe there was a typo when they updated your information.
  • Let them know about the issue: If their number is correct, explain the situation to them and ask them to try calling you again after you've completed the troubleshooting steps we mentioned earlier (call forwarding, carrier check,etc.).


Hopefully, by checking your number and having your boyfriend and others confirm theirs, you can identify any discrepancies and get everyone calling you again!


1 reply
Question marked as Top-ranking reply

May 6, 2024 11:24 PM in response to Softballpitch

Contact your carrier: There might be a network issue affecting your phone or account. Your carrier's support team can check for problems and see if there's anything they can do on their end.


Try a different phone: If you have a spare phone or a friend's phone you can borrow, try making a call from your boyfriend's number to that phone. This will help isolate whether the problem is with your specific phone or your account.


It's definitely worth considering the phone number others have, especially since you mentioned your family can still reach you. Here's how to follow up on that:

  • Double-check your number: Verify your phone number with your carrier to make sure it hasn't changed due to an error.
  • Confirm with your boyfriend and others: Ask your boyfriend and anyone else who can't reach you to double-check the number they have saved for you in their contacts. Maybe there was a typo when they updated your information.
  • Let them know about the issue: If their number is correct, explain the situation to them and ask them to try calling you again after you've completed the troubleshooting steps we mentioned earlier (call forwarding, carrier check,etc.).


Hopefully, by checking your number and having your boyfriend and others confirm theirs, you can identify any discrepancies and get everyone calling you again!


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Not getting calls from certain people

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