Apple Broke Dolby Digital 5.1 Output on Apple TV 4K

Not sure why nobody else is mentioning this, but figured I'd post to help others. One of these last few tvOS updates has completely broken Dolby Digital output (on Apple TV 4K, it seems).


I have a 2nd gen 4K model that had been fine until a recent update. I change the audio output in Settings to force Dolby Digital 5.1 for my speakers (Logitech Z906), but this suddenly no longer works! My speakers do not light the proper "Decode" light to indicate a true 5.1 signal, and the voices clearly come from left and right channels instead of just the center.


This was easy to confirm. I purchased a brand new 3rd gen Apple TV 4K (128GB) and it shipped with tvOS 17.1. I configured the audio output to force DD 5.1 and tested a movie... and everything worked perfectly. The "Decode" light indicated a 5.1 signal and voices, etc, clearly only came through the center channel. Then I upgraded to tvOS 17.4 and immediately tested the same movie, and it's broken! Nothing else changed.


Strangely enough, I have an old 1080p Apple TV running tvOS 17.4 (latest) and it still outputs Dolby Digital just fine.


I have provided this information to AppleCare as well as Apple.com/feedback. Kind of a ridiculous bug to go unpatched still. Hopefully someone will notice while we all sit here with broken audio.

Posted on May 7, 2024 10:30 AM

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Posted on Oct 25, 2024 12:50 AM

The problem was solved with the latest update released for the Apple TV 4K.

I signed up on Apple's website to also receive beta updates and then the option to download a beta version on the streamer itself was opened. I downloaded an update and the problem was solved. At first, I manually enabled the Dolby Digital 5.1 option in the settings, then I set it back to auto, after I saw that it was indeed playing Dolby Digital. When I put it back to auto, it now knows how to play Dolby Digital with the appropriate content and Dolby Atmos with the appropriate content. very happy!



[Edited by Moderator]

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305 replies

Sep 22, 2024 8:37 PM in response to dancerdj

The email from apple instructs me to use Atmos on my receiver or sound bar. As my perfectly functional, until the update, receiver predates this by several years that is not an option for me. Hope Apple solves this. Perhaps creating an option do go back to whatever setting was before this current update. Or make that setting for 5.1 actually output a 5.1 signal.

Sep 22, 2024 9:04 PM in response to Payton Garner

I have Apple TV HD and after the update to TVOS 18 a few days ago, I no longer get Dolby 5.1 except in the YouTube app.

It has been connected to an older Bose Lifestyle system and older Sharp TV and has never had this issue. I tried restarting, unplugging cables, forcing Dolby 5.1 but nothing worked. Is this only affecting folks with older TVs and surround systems?

Sep 24, 2024 12:19 PM in response to dennisfromten mile

Now I am really confused. I was playing a movie that was supposed to be Dolby Atmos (on Netflix) but was reporting on the Netflix banner as "Spacial Audio" ...but going in and out of the movie did something.


Now all of a sudden - it said Dolby Atmos again and when I hit play, the upper right said Dolby Atmos and Dolby Vision.


I did the same in Prime and I once again got Atmos there.


Seems there is a handshake that is not correct initially but eventually kicks in correctly.


Just to be safe, I rebooted the ATV and rechecked Netflix.....it was still reading Dolby Atmos and playing Atmos correctly.


I'm not sure what happened but it is working again.

Sep 28, 2024 11:56 AM in response to Community User

Agreed. I have two Apple TVs and this update broke them both. They work perfectly fine except the crippling the update has done and no reason they should be replaced. I'm not purchasing another one because of that. I'll switch to something with more freedom. Updates breaking important features is not something I will look passed. I really hope Apple makes good and fixes this soon but so far, it seems they won't even acknowledge it.

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Apple Broke Dolby Digital 5.1 Output on Apple TV 4K

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