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Apple Broke Dolby Digital 5.1 Output on Apple TV 4K

Not sure why nobody else is mentioning this, but figured I'd post to help others. One of these last few tvOS updates has completely broken Dolby Digital output (on Apple TV 4K, it seems).


I have a 2nd gen 4K model that had been fine until a recent update. I change the audio output in Settings to force Dolby Digital 5.1 for my speakers (Logitech Z906), but this suddenly no longer works! My speakers do not light the proper "Decode" light to indicate a true 5.1 signal, and the voices clearly come from left and right channels instead of just the center.


This was easy to confirm. I purchased a brand new 3rd gen Apple TV 4K (128GB) and it shipped with tvOS 17.1. I configured the audio output to force DD 5.1 and tested a movie... and everything worked perfectly. The "Decode" light indicated a 5.1 signal and voices, etc, clearly only came through the center channel. Then I upgraded to tvOS 17.4 and immediately tested the same movie, and it's broken! Nothing else changed.


Strangely enough, I have an old 1080p Apple TV running tvOS 17.4 (latest) and it still outputs Dolby Digital just fine.


I have provided this information to AppleCare as well as Apple.com/feedback. Kind of a ridiculous bug to go unpatched still. Hopefully someone will notice while we all sit here with broken audio.

Posted on May 7, 2024 10:30 AM

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Posted on Sep 16, 2024 10:59 PM

updated to TvOS 18 and 5.1 is broken. Apple TV connected to TV Samsung KS8000. HDMI ARC to Yamaha receiver. Only detects stereo. Please fix asap.

295 replies

Sep 19, 2024 12:53 PM in response to Urquhart1244

You must try it in DIRECT MODE, your AVR may call it differently. Mine takes any signal even PCM 2.0 and will convert it into 7.4.2 and will indicate that it is playing through all channels. But the real test is putting the AVR in DIRECT/STRAIGHT/PASS-THROUGH so it doesn't colorized the source. When doing that mine shows PCM 2.0. Please find out what yours say.


I thought the same thing you did, until I realized there was a huge sound quality difference between playing same moving, same content, multiple of same streaming services between the APPLE TV 4K box vs the Apple TV application on the LG TV. Then I realized I was not testing it in DIRECT/STRAIGHT/PASS-THROUGH so my AVR kept upconverting it and indicating it was running thru all channels. All it did was split the sounds as it thought fit, but quality was terrible as it was taking 2.0 and pumping it out to 7.4.2. Once I realized that, I put it in DIRECT, and sure enough, it shows 2.0 is coming from the original source of the APPLETV box, while the correct amount of channels came out of the APPLE TV application on the LG TV.

Sep 19, 2024 6:25 PM in response to arisistible

My Apple TV 4K is running tvOS 18, connected to my AVR.


When using the Apple TV 4K, with the AVR in "Straight" mode and watching some simple show that doesn't use multi-channels like say the news or some show that is just in stereo, my AVR display will indicate stereo two front channels only. If I watch a movie in whatever app I am using on Apple TV 4K, Amazon Prime, Hulu, etc. My AVR display will indicate multi-channel mode in my case 5.1, this is all while in "Straight" mode.

Sep 20, 2024 10:42 AM in response to nhojmselkcip

What is the “source” of the movie? Apple itself (like buying or renting), or a 3rd party app?


I tried the same thing. have two movies from Apple’s servers I got free long ago, Hugo and The Dark Knight. Both have surround sound, but I don’t get my Dolby decode light when I play directly from Apple TV, or AirPlay a downloaded copy from iPhone.


When I AirPlay directly to LG CX television (bypassing Apple TV), I do get true 5.1 Dolby.

Sep 21, 2024 1:48 AM in response to Paul Brook

I would do the same but I have a whole lot of other issues using the apple TV app on fire stick and also my LG TV, the issue is some movies ( usually universal movies) only play in HD HDR for some reason.. when you're watching a movie and press down in the remote it gives you the info of the movie, it says HD HDR and not UHD HDR.. I'm in the UK so maybe it's just an issue here and probably a conversation for a different post

Sep 22, 2024 4:58 PM in response to dancerdj

I have a Marantz that can receive 5.1 from my Apple TV 4K if I set the audio to Auto, but even that won't receive 5.1 if I designate Dolby Digital 5.1 for the audio. My Apple TV HD is connected to a simpler system, and can't receive 5.1 whether Dolby Digital 5.1 or Auto is selected. This was not the case before the tvOS 18.0 update. Before the update, I could receive 5.1 through either system when Dolby Digital 5.1 was selected.

Sep 22, 2024 6:56 PM in response to Payton Garner

Yes, there seem to be a lot of interpretations for the constraints on using the Community, so searching for “Best 5.1 Surround Sound Test - By DTS” at youtube.com is probably the best workaround. Anyway, the YouTube streaming app as well as Home Sharing streaming, which appears on Apple TV as a nameless orange icon containing a white outline of a laptop with a triangular "play" button shape , are apparently immune to the detrimental effects of the tvOS 18 upgrade to which I and several others appear to have fallen victim. Thanks for your comment.

Sep 22, 2024 7:10 PM in response to Payton Garner

I've purchased an S/PDIF adapter from Amazon that allows me to receive 5.1 output while converting the digital to a stereo analog system that can be received by an analog stereo amp or standard stereo headphones. It includes a volume control. Cost me about $30 and prevents me from needing to switch off the Apple TV 5.1 output when my surround sound system is otherwise occupied. I used it before the 18.0 update. The only need for it now is to convert audio output while listening to 5.1 content through Home Sharing or the YouTube streaming app. It's called PROZOR 192kHz Digital to Analog Audio Converter Support Dolby AC-3 DTS 5.1CH with Volume Adjustable, Optical to L/R DAC Decoder, Digital DAC Converter SPDIF TOSLINK to Stereo L/R & 3.5mm.

Sep 22, 2024 7:23 PM in response to MacRevisited

Is your Apple TV's Audio Output set to Auto or Change Format: On with Dolby Digital 5.1 listed next to New Format? If it's set to Auto, then the Apple TV is able to recognize the 5.1 capability of your AVR. The issue is that there appear to be 5.1 compatible AVR or audio amplification systems which are capable of receiving and playing 5.1, but only if the Apple TV setting is Change Format: On, and Dolby Digital 5.1 listed next to New Format. That is the problem that didn't exist before the tvOS 18.0 upgrade. The fact that the setting exists appears to indicate that Apple was aware of the contingency, or else the option wouldn't exist. My complaint is if the option exists, it should work. It did before the 18.0 update. If it can't be supported, it would have been more considerate for Apple to have warned us that the 18.0 update could potentially make some audio systems obsolete for use with Apple TV.

Sep 22, 2024 10:05 PM in response to jazcan

OP here.


Okay, I was confused about people blaming tvOS 18 as the culprit. After all, I started this thread many months ago and never used tvOS 18 until release last week. jazcan’s post just helped me understand something…


Apple TV 4K has had this problem with outputting Dolby properly since at least tvOS 17.2 or 17.3, which goes way back.


Apple TV HD had been fine, but sure enough, I just tested my recently updated model downstairs and tvOS 18 has broken Dolby 5.1 output for everything except YouTube (that I can tell so far).


So when posting, let’s just be specific about which exact model we have, and even generation, if you can.


Thanks, jazcan!

Sep 22, 2024 11:34 PM in response to llee

Yes, I concur with almost all of this. See my original post for my findings.


My only question would be how sure are you it worked right before tvOS 18 for the Apple TV 4K, specifically? I didn’t really notice for quite a while because my speakers emulate surround sound and I often just watch YouTube, where I don’t expect 5.1 much. My orange decode light is right beside the emulation light, which is also orange.


*Theoretically*, if you went and purchased a (returnable) 3rd gen Apple TV 4K, it would almost certainly ship with tvOS 17.X and could know for sure. Not saying try that.


In my testing, with my need to always force the Audio output to Dolby 5.1, this doesn’t work higher than about tvOS 17.1. And what’s really unfortunate is that tvOS asks at least once per day to update when set to manually update, so it’s not like you can just hang out on an older version without being pestered.

Sep 23, 2024 9:44 AM in response to llee

Gotcha.


Yeah, I think the best hope is to keep posting bug reports to the official Apple Feedback form and, if you have AppleCare especially, call them to have it escalated. The more often a senior support advisor sees the issue, the more likely they’ll start digging into whatever they did to break it.


I know you’re doing your part and then some.

Apple Broke Dolby Digital 5.1 Output on Apple TV 4K

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