I am unable to boot up an older iPhone 11

hey everyone,

I have a issue that


So here is what happened for context:

Recently my android exploded and now I don't have a phone until a girl I know who is a huge apple product fan says to me, "hey I have this old I phone 11. I don't know if it still works but if it you can get it to work its yours" I jumped at the deal because I recently turned 18 and in a age of overwhelming need for technology I figured it made sense to take that opportunity.



The actual problem:

I haven't even seen the lockscreen yet its stuck.


what do you mean kk?

The phone is in recovery mode when you hold the side power button and it also keeps booting up the apple logo and going back off


what should I do in this case?



please help a newborn adult out.


thanks a bunch!


kk.


[Re-Titled by Moderator]

iPhone 11

Posted on May 7, 2024 4:17 PM

Reply
4 replies

May 7, 2024 5:26 PM in response to kk_slater

If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am unable to boot up an older iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.