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How do I get texting and FaceTime WiFi cellular to work?!

i just purchased the ipad 9th generation wifi and celluar, however once activating the esim i can only go on the web. how do i get the texting and facetime to work? tmobile tried to say the device is defective

Posted on May 7, 2024 11:56 PM

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Posted on May 8, 2024 1:31 AM

Do you have an iPhone - or just an iPad? If exchanging messages with Android or non-Apple devices, you’ll need to use Cellular SMS/MMS messaging.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



7 replies
Question marked as Best reply

May 8, 2024 1:31 AM in response to hippieowl

Do you have an iPhone - or just an iPad? If exchanging messages with Android or non-Apple devices, you’ll need to use Cellular SMS/MMS messaging.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



May 8, 2024 12:51 AM in response to hippieowl

the ipads can't send real sms by them selves even the cellular ipads lacks the voice/sms gsm hardware

so to be able to do it you need help from an iphone

Forward SMS/MMS text messages from your iPhone to other devices - Apple Support


How to Text on the iPad (lifewire.com)


if you do not have an iphone then it can only send imessages (so only to other apple device owners)


Set up Messages on iPad - Apple Support


Get started with FaceTime on iPad - Apple Support

May 8, 2024 7:52 AM in response to LotusPilot

@LotusPilot yes I have 14 pro max update. I just tried to send texts with my iPhone shut off and they don’t work and it only works if my iPhone is turned on. When I purchased the iPad WiFi cellular 9gen at Tmobile yesterday they said I’d be able to not have my iPhone with me /and or turned off and I could still send texts and FaceTime to anyone regardless if they have an iPhone etc. I appreciate your assistance

How do I get texting and FaceTime WiFi cellular to work?!

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