Unable to get GMail account on iPad 10th generation

When I noticed that my Google Mail account did not transfer my previous e-mails to my new iPad 10th generation, I followed prompts to sign into the account again. After completing username and password, I was told for two step authentication, I was to open the Google app on the iPad, and type YES where prompted. I can’t find such a prompt when I open the Google app. When I click “try another way” sending the code to my cell phone is grayed out. That would be so much easier.

Thanks in advance for any help.

iPad, iPadOS 17

Posted on May 8, 2024 6:30 AM

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1 reply

May 8, 2024 4:36 PM in response to jab8386

jab8386 wrote:

When I noticed that my Google Mail account did not transfer my previous e-mails to my new iPad 10th generation, I followed prompts to sign into the account again. After completing username and password, I was told for two step authentication, I was to open the Google app on the iPad, and type YES where prompted. I can’t find such a prompt when I open the Google app. When I click “try another way” sending the code to my cell phone is grayed out. That would be so much easier.
Thanks in advance for any help.

https://support.google.com/mail/?hl=en

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Unable to get GMail account on iPad 10th generation

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