Kernel panic help

My macbook pro always shutdown with 5 languages on screen when the Capcut generate the video.


15-inch, 2017

  Chipset Model: Intel HD Graphics 630

  Chipset Model: Radeon Pro 555


Here is the report.

panic(cpu 2 caller 0xffffff7fa90e6e2c): "Graphics firmware encountered an exception (eip: 0x106cb, fault #: 0xd)\n" @IGGuC.cpp:923
Panicked task 0xffffff8b710f68b8: 244 threads: pid 0: kernel_task
Backtrace (CPU 2), panicked thread: 0xffffff903e3d8598, Frame : Return Address
0xfffffffe0054fad0 : 0xffffff8013e6f4fd 
0xfffffffe0054fb20 : 0xffffff8013fc3c54 
0xfffffffe0054fb60 : 0xffffff8013fb36d9 
0xfffffffe0054fbc0 : 0xffffff8013e0f951 
0xfffffffe0054fbe0 : 0xffffff8013e6f7dd 
0xfffffffe0054fcd0 : 0xffffff8013e6ee87 
0xfffffffe0054fd30 : 0xffffff80145dceab 
0xfffffffe0054fe20 : 0xffffff7fa90e6e2c 
0xfffffffe0054fe70 : 0xffffff7fa905c614 
0xfffffffe0054fed0 : 0xffffff80145173c3 
0xfffffffe0054ff20 : 0xffffff8014515cfe 
0xfffffffe0054ff60 : 0xffffff8014515347 
0xfffffffe0054ffa0 : 0xffffff8013e0f19e 
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelKBLGraphics(20.0.6)[AA2F73F6-7F96-3495-94F6-1E12F5A2D7D3]@0xffffff7fa905a000->0xffffff7fa9117fff
            dependency: com.apple.iokit.IOAcceleratorFamily2(475.40.6)[5CEA519D-44FC-30EB-8622-2394570EBDD4]@0xffffff7fa94d0000->0xffffff7fa953afff
            dependency: com.apple.iokit.IOGraphicsFamily(597)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fa9671000->0xffffff7fa969ffff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[6E72A292-C2AA-3F1B-8141-213720748CBD]@0xffffff8016891000->0xffffff80168c2fff
            dependency: com.apple.iokit.IOSurface(336.50.1)[77B6FAFD-A20E-3EA7-BE72-B31AEF840BAF]@0xffffff80169f5000->0xffffff8016a1dfff

Process name corresponding to current thread (0xffffff903e3d8598): kernel_task

Mac OS version:
22F66

Kernel version:
Darwin Kernel Version 22.5.0: Mon Apr 24 20:51:50 PDT 2023; root:xnu-8796.121.2~5/RELEASE_X86_64
Kernel UUID: 7E997BC9-2104-3D4D-9AAE-17BD7A3FEC2D
roots installed: 0
KernelCache slide: 0x0000000013a00000
KernelCache base:  0xffffff8013c00000
Kernel slide:      0x0000000013adc000
Kernel text base:  0xffffff8013cdc000
__HIB  text base: 0xffffff8013b00000
System model name: MacBookPro14,3 (Mac-551B86E5744E2388)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0

Posted on May 8, 2024 2:20 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Kernel panic help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.