Upgrade a gift without a receipt
Received an iPad generation 10 as a gift but receipt was not included. Can I bring to an Apple store and exchange it for an upgraded model with more storage?
iPad, iOS 10
Question marked as
In most countries, if purchased directly from Apple, you have 14-days within which to return an unwanted item for exchange or refund - however, you will require a receipt to prove (a) the purchase date, and (b) that the item was actually purchased directly from Apple.
As such, without a receipt, you are very unlikely to be successful in exchanging your iPad.
Consider speaking to the gift-giver - and ask for their help.