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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have a new iPhone 15 Pro Max, I have Outlook 365 installed for work email. I currently have over 290 email that have been deleted from my computer but I cannot delete from Outlook on my iPhone. When I do delete it comes right back in seconds. How do I effectively fix this issue with my new iPhone? Any suggestions are greatly appreciated.
iPhone 15 Pro Max, iOS 17
Try deleting the Outlook app, restarting your phone, and reinstalling the app. This should clear up the mess. If that still fails, you may see if the emails still appear in the web view.
hope this helps
They are not in my Outlook 365 account on my computer. They still are on my phone and cannot delete. There are no settings I can manipulate on my iPhone for Outlook either. I have tried every trick I have seen posted and none of them work.
Cannot delete emails on mobile Microsoft Outlook
