Last night I updated my iPhone 13 Pro to iOS 17.5. This morning, I discovered all my voicemail messages and my voicemail greeting had been deleted. Is there a fix for this problem?
iPhone 13 Pro
I had the same issue after updating to OS 17.51 - all old voice mails disappeared.
Contacted Apple tech support, and here's what they recommended:
"Let's try to reset network settings on your device so please Tap Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
Resetting network settings resets Wi-Fi networks and passwords, as well as cellular and VPN settings that the customer has used before."
This restored my old VM's that were previously missing. Hard reset my phone 2x, that did not help (prior to contacting Apple).
Verizon is our carrier and they do not allow you to see/view/hear voice messages. My phone was also backed up via iCloud, but apparently VM's not stored there.
Good luck.
You know what, voicemail even disappeared from the navigator bar of phone app.
Didnt work for me.
IPhone 11 ProMax, iOS 17.5: current voice mails are now not available/accessible or maybe not recorded, although phone badge indicates they are there; live text of messages no longer works
Thank you so much for this! It fixed my problem immediately and my deceased grandmothers voicemails are back. Now - I’m backing them up!!
voicemail deleted 17.5 update
