The issue: during a call (inbound or outbound) the keypad does not recognise/accept me pressing the numbers...
EG the automated voice at a call centre says "press 1 to select this option" - I press 1 and nothing happens - i actually get a "bleep" tone when i hit 1 but it doesn't register and the automated voice just repeats its message until i get fed up of pressing 1 multiple times....
It appears that the DTMF (Dual Tone Multi Frequency) tones are not working on your iPhone when you are on a phone call. Please confirm that your carrier settings are up-to-date. Here's how 👉 Update your carrier settings on your iPhone or iPad.
If the issue remains, then I recommend that you contact your carrier since they will be able to provide guidance in resolving this issue very quickly.
Axel F.
It appears that the DTMF (Dual Tone Multi Frequency) tones are not working on your iPhone when you are on a phone call. Please confirm that your carrier settings are up-to-date. Here's how 👉 Update your carrier settings on your iPhone or iPad.
If the issue remains, then I recommend that you contact your carrier since they will be able to provide guidance in resolving this issue very quickly.
Axel F.
The issue: during a call inbound or outbound) the keypad does not recognise/accept me pressing the numbers.
