MacBook Pro admin user not loading after logging in. Issue started after an update was installed.

I recently installed the latest update (Sonoma 14.4.1) on my MacBook Pro and ever since the screen will not load after putting in my password. My background appears but that’s about it. I have two users with two different Apple IDs on this Mac, one being an admin and the other a standard user. The standard user will load just fine with no issues but not my admin user. I’ve tried just simply switching user, restarting and logging in, added the fast user switch option to control panel and tried switching that way. I’ve tried shutting down and restarting in safe mode and the admin still will not load in safe mode, the user again, loads just fine here as well. I’ve seen comments about loading into safe mode to see if issue still persists, which in my case it does, but nothing to troubleshoot from there if it does except to try reinstalling macOS, which I have also done that as well from recovery mode. (Was one of the last things I tried- took over 2.5 hrs to reinstall.) I’ve tried rebooting in recovery mode and going to the disk utility and running first aid on the Mac/start up disk and saying completed so I assume no issues there’s. I’ve tried resetting SMC, NVRAM and start up disk. Ive now spent hours searching how to do all of these things one by one and implementing to no avail!! I have something on my computer that I need to finish and HAS to be turned in tomorrow for a court proceeding. PLEASE HELP!?!

MacBook Pro 13″, macOS 14.4

Posted on May 15, 2024 8:02 PM

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May 16, 2024 2:36 PM in response to JJFreedom

JJFreedom wrote:

I recently installed the latest update (Sonoma 14.4.1) on my MacBook Pro and ever since the screen will not load after putting in my password. My background appears but that’s about it. I have two users with two different Apple IDs on this Mac, one being an admin and the other a standard user. The standard user will load just fine with no issues but not my admin user. I’ve tried just simply switching user, restarting and logging in, added the fast user switch option to control panel and tried switching that way. I’ve tried shutting down and restarting in safe mode and the admin still will not load in safe mode, the user again, loads just fine here as well. I’ve seen comments about loading into safe mode to see if issue still persists, which in my case it does, but nothing to troubleshoot from there if it does except to try reinstalling macOS, which I have also done that as well from recovery mode. (Was one of the last things I tried- took over 2.5 hrs to reinstall.) I’ve tried rebooting in recovery mode and going to the disk utility and running first aid on the Mac/start up disk and saying completed so I assume no issues there’s. I’ve tried resetting SMC, NVRAM and start up disk. Ive now spent hours searching how to do all of these things one by one and implementing to no avail!! I have something on my computer that I need to finish and HAS to be turned in tomorrow for a court proceeding. PLEASE HELP!?!


Try changing that psswd if that is the issue



Reset your Mac login password - Apple Support

macOS User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190




The current stable release of Sonoma including bug fixes, security updates is macOS 14.5

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


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MacBook Pro admin user not loading after logging in. Issue started after an update was installed.

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