“tracking” greyed out in settings

I use the tracking feature on my phone to earn points in games. I have been using this feature for a while now and all of the sudden, as of a few hours ago, it stopped working.

I went to check how many points I had and the app told me to turn tracking on in my settings. I went to the tracking feature and everything is greyed out.

It almost looks as if I’m not of age to use the feature..but I’m 34 and I have been using it for weeks, it just randomly stopped.

What I’ve tried so far:

Changing my birthday

Signing out of my Apple ID and signing back in again

Updating my phone to 17.5 (it was 17.1 before that)

Power cycling my phone


I don’t know what else to try. Does anyone have any advice?

iPhone 14 Pro, iOS 17

Posted on May 16, 2024 2:10 AM

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“tracking” greyed out in settings

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