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Apple TV volume on speaker is all the way up but still no sound

volume on speaker is all the way up but still no sound


[Re-Titled by Moderator]

Apple TV HD

Posted on May 16, 2024 6:27 PM

Question marked as Top-ranking reply

Posted on May 16, 2024 9:30 PM

Hi iNannyjean,

welcome to the Apple (user-to-user) Community!


Re: no sound: volume on speaker is all the way up but still no sound

You may need to check whether the mute button is accidentally on ... on the remote

(if so, maybe lower the sound before turning mute off.)



Mute button


"Not all audio setups support the volume up or down buttons.

You might need to use the volume controls on the remote that came with your TV."


Press the Mute button one time to mute audio. Press it again to turn the audio back on.


Other troubleshooting tips:

Use your Siri Remote or Apple TV Remote with Apple TV - Apple Support


How to: Update your Apple TV to the latest version of tvOS


All the best :-)

1 reply
Question marked as Top-ranking reply

May 16, 2024 9:30 PM in response to iNannyjean

Hi iNannyjean,

welcome to the Apple (user-to-user) Community!


Re: no sound: volume on speaker is all the way up but still no sound

You may need to check whether the mute button is accidentally on ... on the remote

(if so, maybe lower the sound before turning mute off.)



Mute button


"Not all audio setups support the volume up or down buttons.

You might need to use the volume controls on the remote that came with your TV."


Press the Mute button one time to mute audio. Press it again to turn the audio back on.


Other troubleshooting tips:

Use your Siri Remote or Apple TV Remote with Apple TV - Apple Support


How to: Update your Apple TV to the latest version of tvOS


All the best :-)

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Apple TV volume on speaker is all the way up but still no sound

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