I updated my IPad 3rd gen to 17.5 and now it won't charge. I have tried different chargers and cords. Anyone having the same issue?
[Re-Titled By Moderator]
iPad Pro, iPadOS 17
Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
Otherwise, these support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.
Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.
Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
This did not work for me earlier. Thank you though
This is the best response worked for both our iPads! For the iPads with no face ID it should be Touch ID & Passcodes.
hey did you get any kind of fix? I am still unable to charge mine it randomly chooses to charge sometimes and doesn't charge most of the time
Thank you 👍
StevieeeeeB wrote:
Turn for the worst today however, as when I went to use it … it now has decided it’s 100% flat.. I can only presume it was left unplugged doing its chain boot up restart thing and has drained itself fully…
it now won’t even power on even when connected to a mains charger.. all PD compliant… 20+Volt fast chargers (multiple plugs and cables tried)
the most I get is it turns on, beeps to say it’s charging and immediately reboots 🤦♂️ this my options to get any power back into it seem zero as it uses more power in this loop than it charges.. and try as I may I can’t get it to stay turned off to charge up
Do you have access to a standard USB Type-A Power Adapter rated at 12W or greater? If you do, try charging your iPad with this Power Adapter. You will obviously require a USB Type-A to USB-C charging cable.
Many Users with charging issues successfully resolve the problem using the older type Power Adapter; once recharged, the iPad may then accept charging from your USB-C PD-compliant power source. Power Adapters with a USB Type-A connection charge devices at 5V - removing the complexity of USB PD and negotiated Power Profiles.
If your iPad can successfully charge using USB Type-A - but cannot subsequently charge using USB PD - you have a fault with the iPad's charge controller, its control software, or the USB-C Power Adapter.
My iPad Pro not charging after updating
