Unable to redeem $100 App Store and iTunes card as account has been disabled

i brought a $100 App Store and iTunes card and it won’t let me use them lol


[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on May 18, 2024 7:14 PM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2024 4:13 AM

Do exactly as it says and contact iTunes Store Support. You need the card, packaging and receipt. The web address in in the notification that popped up.


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support

3 replies
Question marked as Top-ranking reply

May 21, 2024 4:13 AM in response to Ciarax01

Do exactly as it says and contact iTunes Store Support. You need the card, packaging and receipt. The web address in in the notification that popped up.


If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Contact Apple for support and service - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to redeem $100 App Store and iTunes card as account has been disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.