Front camera on new iPad Pro 13 M4 super grainy

Front camera on new iPad Pro 13 M4 super grainy

I purchased two 1TB and 512GB iPad Pro M4 13 inch units to replace two M1 5th generation IPad Pro 12.9 units for my wife and I. We both notice when taking our picture with front facing camera that the picture is grainy and not nearly as in focus as it was with our 5th generation IPad Pro 13 units of same capacity. I uploaded sample photos and sent diagnostic information via a case to Apple yesterday and will wait for their follow up this next week. We are hoping these new IPad Pro M4 front camera issues can be resolved. We love our new units but the camera technology should have been upgraded and it’s embarrassing the technology on the 7th generation IPad Pro M4 is worse that the 5th generation M1 IPad Pro’s. What’s up Apple? How can you make this right? - It is our only complaint for our two new 1 week old units. Big mistake not to increase front camera resolution. What to do?

Posted on May 19, 2024 8:20 AM

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Posted on Jun 26, 2024 6:32 AM

iPads were never designed to be a primary photo system. Just look at the form factor. It’s about as convenient as a 4x5 view camera. 😀😀


But your comments are using it for conference calls etc. are dead on. I do see the issue in the two photos you posted. The size of the two photos tell the tale.


The old camera image is 12MP and 4.8MB in size. The new camera I’m is also 12MP, but 5.4MB in size and both are jpegs. So, why the difference?


There may be a slight framing difference, but the main difference is noise. The jpeg algorithm is dynamic. This means amount of compression varies with each image. The jpeg algorithm can’t tell the difference between noise and image detail. Images can’t be compressed as much if they have more noise (or more detail).


I’m sure future firmware updates will improve the look of the images But until then the solution is more light on the subject. Noise lives in the shadows in digital images. Reduce the shadows and you’ll reduce the noise. Open a window shade, turn on a light, buy a small compact LED light. But more light will always improve overall image quality, including noise, and improve your digital photography.


Another factor may be the aperture of the lens. The smaller the numerical f/# the more light enters the lens and thereby helps reduce noise. The front facing (selfie) camera is described as Ultra Wide and rear facing is a Wide angle. Generally, speaking ultra wide lenses typically are slower, let in less light. It’s just a physics thing.


I hope this helps a little.



43 replies

Jun 23, 2024 6:42 PM in response to Jeff Donald

Hi Jeff. Apologies for not posting photos sooner. I’m including two images of some used books laid out on the living room floor, the first taken with the new iPad Pro 13” M4…



and the second taken with my 2022 iPhone 14 Pro Max (iOS 17.5.1)…



note: both images taken under the same lighting within moments of each other. At first glance from far away, they both look fine to me. It’s only when you zoom in on the finer details of each and compare them, you will find that the older iPhone has spectacularly better detail for some of the smaller words (like the word “Forward” on the upper right “Herb Book” for example, as well as the woman on the cover of the book “I Quit Sugar” who looks much grainier in the former image.)


I’ll also point out that when I am lining up the image prior to taking it with the iPad, the image looks spectacular. It’s only after I click the button that the resulting image looks grainy.


hope that’s helpful!


(I can’t personally comment on the front facing issue as of yet since I haven’t had to use that camera yet, so hopefully someone else can upload some images of that now)

May 31, 2024 4:13 PM in response to Matsuyama-SF

I’m having the exact same issue with my 13 inch m4 pro. At first I thought it was the OLED screen, but it’s not I’ve taken pictures with the iPad sent them to my iPhone and they’re still grainy. Take the exact same picture with my iPhone and it’s perfect. Definitely something to do with the camera itself when you line up the shot everything looks perfect on the screen. I went through Apple support and did a diagnostics and everything with the iPad was it should be hopefully a software update will address this issue.

Jun 26, 2024 8:37 AM in response to KaeBFly

Yup, unfortunately the comparison vs iPhone muddies the original complaint slightly. The OP was comparing two generations of iPad (as was I, much earlier in the thread). I switched from 2018 iPad Pro to M4 and was immediately struck by how much worse the front camera was. I had used my iPad all the time for conference calls. Unfortunately I can’t post comparisons as I traded in my 2018 model. :(

Jun 26, 2024 8:39 AM in response to KaeBFly

I think another aspect is that the primary functions of the front facing camera is FaceTime, Zoom conference calls etc. I’m not sure everyone wants extreme detail so that everyone on the call can see every wrinkle, pore, crows feet and every other >flaw<. People use soft focus filters on really high resolution camera/lens outfits because they are too sharp and people don’t like how they look. Apple will always be walking a fine line when it comes to the camera and lenses used for selfies.

Jun 26, 2024 9:08 AM in response to obwanderer

The basic premise of screens is they always lie. Auto brightness, manual brightness etc. You can try turning on Reference Mode in the Settings > Dsplay & Brightness > Advanced > Reference Mode > enable.


Use Reference Mode on your iPad Pro - Apple Support


The brightness might change, which is important. None of the standards it support are really for photography as they are all video standards. But it might get your screen in the ballpark for matching photo better. If it doesn’t, it’s not a surprise because that’s not what it’s designed for.

May 19, 2024 12:05 PM in response to KaeBFly

Thanks for your reply - my goal is for others to know the 12MP Ultra Wide front facing camera on the new M4 13 IPad Pro units does not work as well as 5th generation IPad Pro 12.9. We love the units in every other respect and hope as you mention Apple can fix via software. We have an official ticket opened and have sent samples from both units along with diagnostic information to apple for review. Problem occurs on both of our new 13 inch IPad Pro M4 512GB and 1TB units. Rather shocking that the front facing camera was not improved with these new M4 units. Even FaceTime calls are not as clear for others when calling from them. Come on Apple - get your act together!!! We plan to keep and live with it as we can always revert to IPhone 15 Pro max but not well thought out.

Jun 23, 2024 7:11 AM in response to Matsuyama-SF

I also just fired up my new pro M4 13 inch and was absolutely shocked by the poor resolution of the front camera. One of the main reasons I upgraded was so I could use the front facing camera for video conferencing now that the camera is located in a better position. My pro from a couple of years ago is much better, and it seems crazy, but I think I might go back to that unit and gift this one away. Hugely disappointing after spending over $2k on this unit.

Jun 25, 2024 2:53 PM in response to Matsuyama-SF

Yes I totally agree. I just bought the 11 inch m4 iPad Pro and was having the same issue on face time. My girlfriend has the M1 iPad Air and we were on face time. Her video was clean and mine was very grainy. I returned my iPad for another one but unfortunately I'm having the same issue. Pretty disappointed considering this should be a better iPad all around. I hope they fix this issue.

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Front camera on new iPad Pro 13 M4 super grainy

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