Front camera on new iPad Pro 13 M4 super grainy

Front camera on new iPad Pro 13 M4 super grainy

I purchased two 1TB and 512GB iPad Pro M4 13 inch units to replace two M1 5th generation IPad Pro 12.9 units for my wife and I. We both notice when taking our picture with front facing camera that the picture is grainy and not nearly as in focus as it was with our 5th generation IPad Pro 13 units of same capacity. I uploaded sample photos and sent diagnostic information via a case to Apple yesterday and will wait for their follow up this next week. We are hoping these new IPad Pro M4 front camera issues can be resolved. We love our new units but the camera technology should have been upgraded and it’s embarrassing the technology on the 7th generation IPad Pro M4 is worse that the 5th generation M1 IPad Pro’s. What’s up Apple? How can you make this right? - It is our only complaint for our two new 1 week old units. Big mistake not to increase front camera resolution. What to do?

Posted on May 19, 2024 8:20 AM

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Posted on Jun 26, 2024 6:32 AM

iPads were never designed to be a primary photo system. Just look at the form factor. It’s about as convenient as a 4x5 view camera. 😀😀


But your comments are using it for conference calls etc. are dead on. I do see the issue in the two photos you posted. The size of the two photos tell the tale.


The old camera image is 12MP and 4.8MB in size. The new camera I’m is also 12MP, but 5.4MB in size and both are jpegs. So, why the difference?


There may be a slight framing difference, but the main difference is noise. The jpeg algorithm is dynamic. This means amount of compression varies with each image. The jpeg algorithm can’t tell the difference between noise and image detail. Images can’t be compressed as much if they have more noise (or more detail).


I’m sure future firmware updates will improve the look of the images But until then the solution is more light on the subject. Noise lives in the shadows in digital images. Reduce the shadows and you’ll reduce the noise. Open a window shade, turn on a light, buy a small compact LED light. But more light will always improve overall image quality, including noise, and improve your digital photography.


Another factor may be the aperture of the lens. The smaller the numerical f/# the more light enters the lens and thereby helps reduce noise. The front facing (selfie) camera is described as Ultra Wide and rear facing is a Wide angle. Generally, speaking ultra wide lenses typically are slower, let in less light. It’s just a physics thing.


I hope this helps a little.



43 replies

Jun 25, 2024 9:25 PM in response to KaeBFly

Maybe I misrepresented myself in my earlier comment. What I meant by that is what I see when I zoom in on the image reminds me of early 2000 digital camera, at least to my memory. When I zoom in on the image from the iPad Pro, why does it look like I've used a watery-glass Adobe filter on it? And why is the image from my 2 year old iPhone camera so much more well-defined?


Unfortunately, showing me a list of specs does little for me and my non-tech-aware brain. I see words. If they aren't worth comparing, could you please still account in more basic terms why this might be? Again, as I said previously, the images I was seeing on my screen looked really quite clear on the iPad Pro. But it was only once I clicked the round photo button that what was actually 'captured' looked so much different. I may not be tech-savvy, but I can tell the difference between crisp and fuzzy, and I'm just very surprised that the quality would look so different between two devices, two years apart, especially when they are both considered top of their game.


But I'm still holding out that this is actually more of a software issue, hence why I included the photos, so that someone who fine-tunes these things could compare and see what I was seeing. I would love to be able to take photos of these things with my iPad Pro because it's a larger screen... If my two year-old iPhone outperforms the newest iPadPro, it sure doesn't make a case for me needing to upgrade the iPhone later this year, since apparently I still have the top of the line?

Jun 26, 2024 8:00 AM in response to obwanderer

The simplest answer is what was already pointed out…the cameras in both devices are not the same therefore trying to compare the images from both to each other already has a negative against it because they generally won’t be equal. The iPad was never designed with a main focus on the cameras. It is not the device that most users would reach for regularly and in most situations to take their photos (convenience is a huge factor in that. Most users don’t have their iPads glued to them almost everywhere they go. iPhones however…or phones in general almost always are). The iPhone is absolutely designed with the cameras being a major focus with one of the goals being that the cameras are supposed to be theoretically so good that it becomes most users primary camera choice over traditional cameras. You have to remember that while the iPad Pro and the iPhone Pro Max are both considered the “top of the line” for their respective lines. That will never mean that they can be compared equally and expect both to perform equally. If your comparison had been with another iPad Pro (like the 4th gen M2) and you were seeing the issues you mentioned then yes…that would have been a much better comparison.


Also…basing your experience with the iPad and its camera shouldn’t have any impact on your decision to upgrade your iPhone later this year. Again, the cameras are not the same. That should be dependent on the details released about the new iPhone once that info is released and seeing if it offers enough benefits to make upgrading worth it for you. If the camera is the primary motivation for you to opt to upgrade that will be the information you will look at. And if the tech specs don’t really translate to understanding for you (which is the case for most users honestly) then seeing how it performs in real world situations compared to your current 14 Pro Max will be key.

Jun 26, 2024 8:51 AM in response to shortshrift33

My bad, I shouldn’t have jumped on this thread. In my thinking, it was still about the way the image looked to me on screen vs the output of final image once it’s been processed… the best I could show was the difference between the iPhone. It’s harder to show how good the image seems to look on my iPad Pro screen in real time vs a snapshot and the output second later. And perhaps that’s also somehow due to the light, but it really looks better in my opinion in the screen before a photo is taken (both rear and front facing).


Maybe what I would need to do is use my iPhone to take a video of the screen of the iPad Pro vs the snapshot?


Although, I see how my concern about rear facing muddies things still. Anyway, thanks for clarifying all.

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Front camera on new iPad Pro 13 M4 super grainy

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