3 generation Apple TV won't load all apps

it won't allow me too restore, or except my passwords for iTunes or the cloud

Apple TV HD, tvOS 16

Posted on May 21, 2024 2:32 PM

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Question marked as Top-ranking reply

Posted on May 22, 2024 2:24 AM

When an Apple TV (3rd generation) only shows Settings and Computers, that means that it doesn’t have a functional internet connection. The other ‘apps’ are loaded from remote servers.


  1. Try restarting the Apple TV box, and router, and optional other network gear (repeaters, access points, hubs, switches, mesh nodes, etc.). Disconnect from power for 30 sec. or so, for devices without on|off button.
  2. Review the network settings on Apple TV.
  3. If your network changed (new ISP, new router, new router settings, etc.), then that could cause issues with connecting to Wi-Fi.


it won't allow me to restore, or accept my passwords for iTunes or the cloud

All these require functional internet to the box.

1 reply
Question marked as Top-ranking reply

May 22, 2024 2:24 AM in response to giggles4menu

When an Apple TV (3rd generation) only shows Settings and Computers, that means that it doesn’t have a functional internet connection. The other ‘apps’ are loaded from remote servers.


  1. Try restarting the Apple TV box, and router, and optional other network gear (repeaters, access points, hubs, switches, mesh nodes, etc.). Disconnect from power for 30 sec. or so, for devices without on|off button.
  2. Review the network settings on Apple TV.
  3. If your network changed (new ISP, new router, new router settings, etc.), then that could cause issues with connecting to Wi-Fi.


it won't allow me to restore, or accept my passwords for iTunes or the cloud

All these require functional internet to the box.

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3 generation Apple TV won't load all apps

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