Iphone 12 Pro - Camera & Flashlight stopped working after IOS Update 17.5.0

Question

Level 1

9 points

Iphone 12 Pro - Camera & Flashlight stopped working after IOS Update 17.5.0

Anyone else having this issue?

Firmware update 17.5.0, left me with no cameras & no flashlight, reset settings, no change, completely erased phone, restarted without recovery from backup, still nothing, restored from old backup, still nothing.

Initially my face time camera worked, and the main camera only worked via the filmic app, but flash and main camera would not work via the apple camera icon, it was just black on screen. I updated to 17.5.1 tonight hoping the issue had been resolved but still the same, even after a reboot. So now I am left with no facial recognition too!

I have an appointment at service centre tomorrow 23-05-2024 - I will let you all know the outcome of that.

Posted on May 22, 2024 1:38 PM

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Answer 1

WheelieNick

Level 8

45,869 points

May 22, 2024 1:39 PM in response to ProjectAudio

Have you tried a forced restart to see if the issues persist

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the side button.

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Answer 2

ProjectAudio Author

Level 1

9 points

May 22, 2024 1:43 PM in response to WheelieNick

yes tried all that, and reset settings, and deleted entire phone, restarted from fresh not even restoring from backup, no difference. now restored from backup to at least get my phone back. but still no camera, no facetime, no facial recognition, no flashlight.

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Answer 3

LLP617

Level 1

8 points

Jun 17, 2024 10:02 AM in response to ProjectAudio

Did you ever find a resolution for this? I just started having the issue today after the 17.5.1 update. Thanks!

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Iphone 12 Pro - Camera & Flashlight stopped working after IOS Update 17.5.0

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