Password expired prompt after changing password, when logging into macbook

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Level 1

4 points

Password expired prompt after changing password, when logging into macbook

Hi all!

I'm new to MacOS... I'm running into a problem.

I have a macbook that's connected to intune. Via intune, I set a compliance policy that requires strong passwords and sets the expiry to 90 days.

When i login to the Macbook (with my AD user account), I'm getting a warning that my password is expired:

The account password was less than 90 days old, but I went ahead and reset it anyway. I can login to the Macbook with the new password and everything on the domain seems to be updated with the new password, but I keep getting this warning when i login.

The one thing that I've tried so far was to reset the keychain, but that didn't resolve the issue.

I can hit continue and login without making any changes to my password.

Any idea how to correct this?

Thanks in advance!

MacBook Pro (M3, 2023)

Posted on May 23, 2024 7:43 AM

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Answer 1

User_Zero Author

Level 1

4 points

May 24, 2024 1:44 PM in response to WheelieNick

Thanks for getting back to me!

The password is fairly strong - 16 chars, mixed case letters, numbers, and special chars.

I wonder if the issue is due to the account being a domain account?

I ran this, based on a conversation I found on another site:

sudo dscl . -read Users/[MY_AD_USERNAME] accountPolicyData

I also ran the command against a local user account.

I see that my account doesn't have a key for passwordLastSetTime, but the local/nonAD account does.

Is that normal?

TIA

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Answer 2

WheelieNick

Level 8

38,749 points

May 24, 2024 12:15 AM in response to User_Zero

Try and make sure that you’re using a strong password to see if the issues persist

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