Apple TV 4K only audio/black screen with only certain content between 2 different streaming apps

EDIT: found a temporary solution, apparently apple doesn't support some dovi codecs which very shameful to be honest as a tech giant, FIX: in settings turn off Match dynamic range this will stop netflix forcing the dolby vision.

Fix this Apple seriously, facepalm

So literally no solution? Come on apple what is this nonsense? I hope this won't happen with Stranger things new season.

I’m having the same problem with Sweet Tooth. Did you find a solution? Are you also using a gen 1 Apple TV 4K?

Disabled Dolby Vision, show is working. Thank you!

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support

Try this for any misbehaving app:

1. Force-quit the app, then relaunch and try again.
2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
3. If the issue still persists, delete the app, re-download and try again.
4. If the issue still persists after that, then contact the app developer for further assistance.

Same problem can't watch any sweet tooth episodes, what's going on?

Done everything still the same

What kinda black magic is this? Apple don't want us to watch sweet tooth? Shame

This worked for me as well. Don't know why we needed to do but this tip fixed the issue.

Came across this thread today after having issues my trying to stream the latest season of sweet tooth. Disabling match dynamic range and altering the video setting from 4k Dolby Vision to 4k HDR successfully lets me stream the show. Other Dolby Vision titles on Netflix are ok. I’ve also reported the issue to Netflix through the report problem button on the video history. Probably worth it if others with same issue do the same to Netflix.

Turn off Dolby Vision. This is what worked for us.