Denied unauthorized refund requests
My 10 year old charged over $250 in in app purchases over a 3 week period. I didn't notice at first but as soon as I did I requested a
refund and was denied
iPhone 11, iOS 17
Is this on your device or do they have an iPhone on your family plan?
If you give anyone your Passcode to access your device, you have given them permission and it is up to you to monitor them or set up restrictions to prevent actions that you do not want. Here are a few things you can do to prevent that from happening when using Family Sharing or on your device.
- Require Password for purchases - Require a password for App Store and iTunes purchases - Apple Support
- Prevent in-app purchases - Use Screen Time to turn off in-app purchases on your iPhone or iPad - Apple Support
- Use "Ask to Buy" - Approve what kids buy with Ask to Buy - Apple Support