I was overcharged for an in-app purchase. How do I get a refund?

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Level 1

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I was overcharged for an in-app purchase. How do I get a refund?

I paid for something costing 29.99 but was charged 49.99 instead using Apple Pay. Why am I being overcharged? Can this be refunded?

[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on May 26, 2024 1:13 PM

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Answer 1

Top-ranking reply

Jeff Donald

Community+ 2026

Level 8

47,768 points

May 28, 2024 6:32 AM in response to brion258

You’ll need to contact Apple Billing Support and they can straighten it out. The Apple Support article below has several links you can use to contact Apple Support.

Subscriptions and Billing - Official Apple Support

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Answer 2

brion258 Author

Level 1

4 points

May 28, 2024 6:09 AM in response to Jeff Donald

The in-app purchase was 29.99 but I was charged 49.99. Someone else posted on here with a similar issue and didn’t know if it was a merchant problem or if it was an apple problem since I used Apple Pay for it.

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Answer 3

May 26, 2024 1:22 PM in response to brion258

Why am I looking at the image you posted? What is that supposed to tell me? If you want assistance with your challenges, please provide more details about about what you’re experiencing? 😀

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I was overcharged for an in-app purchase. How do I get a refund?

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