App Store disappears when allowed via Screen Time

Yup I am having the same problem. And yup, turning off all content restrictions worked.

Same issue here the only solution is to toggle off the content and privacy restrictions and once done with all updates on the App Store toggling the content and privacy restrictions back on

This has been resolved with the 17.6 software update

Fixed for me with the 17.6 update. Thanks.

Good evening. Just to update everyone on this. I keep pretty comprehensive security & privacy settings on my device so I’ve had the same issue.

I spoke with a senior member of Apples support team and provided them with a screen capture of the issue in action.

We could see that some aspect of the Screen Time features is conflicting with the App Store and causing it to suppress whenever ANY privacy settings are active.

I also gave the team member this forum to demonstrate others are having this issue. We both feel that the recent iOS update may be the cause.

Apple states they’re forwarding the information and feedback upstream for correction with an update hopefully in the near future.

I FOUND THE FIX!!

Just go to the person’s device that manages your screen time, and press on “stop managing screen time”, The App Store should pop up again after a few seconds.

Finally, I found a working solution. Remove your child’s account from your family group. Create a new Apple ID and set up the device from scratch with this new ID. Everything works fine now. :)

It’s really insane that we have to overcome this issue by using methods that remove parental restrictions. Even if it is temporary, I forgot to switch it back on yesterday! It has been more than 2 months, and there is still no official update for this bug. Having used Apple products for 15 years, I can assure you that we are currently experiencing the worst period of Apple in terms of quality. It seems like an era has come to an end.

Have you tried shutting off the option to Share Across Devices at Settings > Screen Time > Share Across Devices?

We've also been seeing this issue. Having to disable Screen Time restrictions completely and reenable afterwards is a pain and definitely shows something is broken. Considering my family has had a specific issue since iPadOS 14.1 that has gone unresolved despite hours of time spent with Apple Support, I think it's safe to say that the entire Screen Time/Content Restrictions system isn't working nor maintained.

TO FIX -

Settings >> Screen Time >> Turn Off App & Website Activity

Fixed forever and you get to KEEP your privacy settings for your littles! 😉

me too, a big issue. The he only solution is to disable all parental controls. This needs a fix urgently, she can now download whatever she wants!

I have this issue too. When I toggle off Content & Privacy restrictions the App Store reappears. But after hard restarting my the phone &I pad, then toggling it back on, the App Store disappears again. Really frustrating. They need to be on to prevent him f/getting spam f/random texts- (so only known contacts texts can easily open) & to prevent other inappropriate stuff online & in videos, etc.

Same! After 17.5.1. I go to allow it again to update their apps and it disappears after 3 seconds. It can’t be clicked. It’s not in the App Library. I’ve tried everything. Definitely has to be a bug with the new update.

I have the same problem! 9th gen iPad, and I use that setting to control my kids access to the App Store. When I allow it, it shows up for a few seconds then disappears again. Doing reset all settings brought it back, but as soon as I toggled thx setting, the problem persisted. Hopefully apple will patch this SOON because it impacts my ability to update the apps on this iPad.

Since toggling the restrictions off clears all the parental settings, requiring you to redo them all when you toggle it back on, this is certainly not an acceptable long term solution. iParents everywhere implore Apple to fix this bug ASAP!

FWIW - if you are controlling the screen time content restriction settings from your own device through family share expect it to cause Messages on your own phone to work at a glacial pace if at all. This is also a known / related bug.