App Store disappears when allowed via Screen Time

I have Screen Time controls set up on my daughter’s 9th generation iPad. She is running the latest iPadOS 17.5.1. The App Store is hidden on her iPad because I have the installation of apps “Not Allowed”. I “Allowed” the installation of apps so that the App Store app would appear and after 1-2 seconds it disappeared again, so we can’t access the App Store. Has anyone else encountered this bug? Is there a fix or proposed fix?

iPad (9th generation)

Posted on May 27, 2024 6:09 AM

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Posted on Jun 23, 2024 8:01 PM

Finally fixed it! The issue was caused by settings being synced from another device via iCloud. To resolve it, I disabled “Share Across Devices” in Screen Time. Now, the App Store shows up properly even with Content and Privacy Restrictions enabled.


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76 replies

Jun 17, 2024 10:52 AM in response to josh0034

LITERALLY!!!! I have had screentime for years and now, all of a sudden, boom. App Store gone. I did the reset settings trick, and it came back long enough to update two apps, but when I went to go find it again, it was gone. Everything has been allowed under my restrictions. Downloading, deleting, in app purchases, all of it. Apple please fix this it’s rly annoying

Jun 25, 2024 5:31 AM in response to mattzee

mattzee wrote:

Apple, a lot of people use and need Screentime. Please put some more effort into the features and, obviously QA testing.

Sorry, but this is just a user to user forum and Apple will not get your message when posted here. If you want to send feedback to Apple where they will read your message, then follow this link:

Product Feedback - Apple

Sep 1, 2024 2:06 PM in response to josh0034

It s really unfortunate still the same problem in september

I had to unclick restriction to

be able to download apps, and today, all (4) banking apps have disapeared from my screen and phone finally got to app store, downloaded 1 successfully and the minute I kept it opened and got another page, the app simply disappeared, been in this for a good 3 hours, restrictions are off, should i re re download again 4 banks is it going to work ? and put back the restrictions This is really

bad for Apple. a big waste of time at trying to figure out what used to work. The problem is that many banks will require you to enter only with the bank app, and also

to get the app to be able to deposit a cheque- photo. So

you end up unable to do your banking. Apple should really address this problem seriously as the customers are not supposed to be forced to do the customer service.

Please!!!!


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App Store disappears when allowed via Screen Time

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