App Store disappears when allowed via Screen Time

I have Screen Time controls set up on my daughter’s 9th generation iPad. She is running the latest iPadOS 17.5.1. The App Store is hidden on her iPad because I have the installation of apps “Not Allowed”. I “Allowed” the installation of apps so that the App Store app would appear and after 1-2 seconds it disappeared again, so we can’t access the App Store. Has anyone else encountered this bug? Is there a fix or proposed fix?

iPad (9th generation)

Posted on May 27, 2024 6:09 AM

Best reply

mattthew

Level 1

13 points

Posted on Jun 6, 2024 6:13 PM

I found the solution on reddit: Disable content & privacy restrictions entirely. Not the install/delete options.

Go to Setting > Screen Time > Content & Privacy Restrictions. Then set the Content & Privacy Restrictions toggle to off. Wait several seconds.

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51 replies

Jun 22, 2024 1:44 AM in response to Nx_Joey_D

Appreciated

Jun 23, 2024 11:36 AM in response to josh0034

Yup I am having the same problem. And yup, turning off all content restrictions worked.

ruru274

Level 1

8 points

Jun 26, 2024 8:36 AM in response to Mako23

Mine worked after 3 tries, and until now the App Store doesn’t disappear and still receives updates with the Content and Privacy Restrictions enabled.

Jun 26, 2024 8:40 AM in response to josh0034

Allowed

JMH9809

Level 1

8 points

Jun 26, 2024 1:45 PM in response to mrz80

This worked for me!! Thank you!!!!!

Jun 27, 2024 2:25 PM in response to josh0034

This is also happening to me. Apple needs to expedite this.

App Store disappears when allowed via Screen Time