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Level 1

35 points

App Store disappears when allowed via Screen Time

I have Screen Time controls set up on my daughter’s 9th generation iPad. She is running the latest iPadOS 17.5.1. The App Store is hidden on her iPad because I have the installation of apps “Not Allowed”. I “Allowed” the installation of apps so that the App Store app would appear and after 1-2 seconds it disappeared again, so we can’t access the App Store. Has anyone else encountered this bug? Is there a fix or proposed fix?

iPad (9th generation)

Posted on May 27, 2024 6:09 AM

Top-ranking reply

mattthew

Level 1

13 points

Posted on Jun 6, 2024 6:13 PM

I found the solution on reddit: Disable content & privacy restrictions entirely. Not the install/delete options.

Go to Setting > Screen Time > Content & Privacy Restrictions. Then set the Content & Privacy Restrictions toggle to off. Wait several seconds.

View in context

76 replies

Jun 22, 2024 1:44 AM in response to Nx_Joey_D

Appreciated

Jun 23, 2024 11:36 AM in response to josh0034

Yup I am having the same problem. And yup, turning off all content restrictions worked.

ruru274

Level 1

8 points

Jun 26, 2024 8:36 AM in response to Mako23

Mine worked after 3 tries, and until now the App Store doesn’t disappear and still receives updates with the Content and Privacy Restrictions enabled.

Jun 26, 2024 8:40 AM in response to josh0034

Allowed

JMH9809

Level 1

8 points

Jun 26, 2024 1:45 PM in response to mrz80

This worked for me!! Thank you!!!!!

Jun 27, 2024 2:25 PM in response to josh0034

This is also happening to me. Apple needs to expedite this.

Jul 1, 2024 6:02 AM in response to JaredJ3

i’m having this issue as well, and it still hasn’t been fixed

Jenzzzi

Level 1

18 points

Jul 3, 2024 4:29 AM in response to Speeegs

That didn’t work for me.

Jul 6, 2024 10:17 AM in response to josh0034

how To get App Store if it doesn’t work on content & private Restristions

HeziP

Level 1

8 points

Jul 8, 2024 6:51 PM in response to josh0034

TO FIX -

Settings >> Screen Time >> Turn Off App & Website Activity

Fixed forever and you get to KEEP your privacy settings for your littles! 😉

Jul 11, 2024 2:47 AM in response to josh0034

Same issue here the only solution is to toggle off the content and privacy restrictions and once done with all updates on the App Store toggling the content and privacy restrictions back on