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wifi not working after update Sonoma 14.5 on my Macs

II updated both my MacBook Air and my iMac still under apple care, and since then I have no wifi network on both devices

MacBook Air 13″, macOS 14.5

Posted on May 28, 2024 1:49 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2024 2:24 AM

Hi there


Please try this


Check date and time and update macOS

Make sure that the date and time are set correctly on your Mac.

If you can connect to the internet from a different Wi-Fi network, connect to that network and then update macOS on your Mac.


Check VPN or other security software

If you installed VPN or other software that monitors or interacts with your network connections, that software could be affecting access to the internet. Learn about network issues related to VPN and other software


Use the built-in diagnostic tools

Wi-Fi Recommendations. Click Wi-Fi in Control Center or the menu bar and check for a menu item named Wi-Fi Recommendations. If you see it, your Mac has detected an issue and has recommendations. Choose Wi-Fi Recommendations to learn more.*


Wireless Diagnostics. Press and hold the Option key on your keyboard while clicking Wi-Fi in Control Center or the menu bar, then choose Open Wireless Diagnostics from the menu. Learn more about using Wireless Diagnostics to analyze your wireless environment.


Update the Wi-Fi router

If you manage the network's Wi-Fi router, install the latest firmware updates for the router, as recommended by its manufacturer. It might also help to simply restart the router and use Apple's recommended settings for Wi-Fi routers and access points.


Try a different network or contact your ISP

If you can access the internet when connected to a different network, or you're not sure, check with your internet provider or network administrator to make sure that your network is working properly and there isn't an internet service outage.]

6 replies
Question marked as Top-ranking reply

May 28, 2024 2:24 AM in response to Aftersonomaupdate

Hi there


Please try this


Check date and time and update macOS

Make sure that the date and time are set correctly on your Mac.

If you can connect to the internet from a different Wi-Fi network, connect to that network and then update macOS on your Mac.


Check VPN or other security software

If you installed VPN or other software that monitors or interacts with your network connections, that software could be affecting access to the internet. Learn about network issues related to VPN and other software


Use the built-in diagnostic tools

Wi-Fi Recommendations. Click Wi-Fi in Control Center or the menu bar and check for a menu item named Wi-Fi Recommendations. If you see it, your Mac has detected an issue and has recommendations. Choose Wi-Fi Recommendations to learn more.*


Wireless Diagnostics. Press and hold the Option key on your keyboard while clicking Wi-Fi in Control Center or the menu bar, then choose Open Wireless Diagnostics from the menu. Learn more about using Wireless Diagnostics to analyze your wireless environment.


Update the Wi-Fi router

If you manage the network's Wi-Fi router, install the latest firmware updates for the router, as recommended by its manufacturer. It might also help to simply restart the router and use Apple's recommended settings for Wi-Fi routers and access points.


Try a different network or contact your ISP

If you can access the internet when connected to a different network, or you're not sure, check with your internet provider or network administrator to make sure that your network is working properly and there isn't an internet service outage.]

May 29, 2024 6:07 AM in response to Aftersonomaupdate

In my company, a customer working from home experienced wifi password not working anymore after Sonoma update happened. The password is entered but then it returns begging for the password ....and this is a loop.


I did this to no avail:

-Forget Network

-Entered Terminal commands (info found on the Internet)

-Deleted wifi entries in the Library folder: /Library/Preferences/SystemConfiguration/

-Deleted the Keychain Access entry related to his home network

-Used a different account profile


I did not check the date with customer and hopes that that could be the culprit but I doubt it.

May 29, 2024 6:26 AM in response to RAPB

Thank you for your replies. What I regret is the lack of support from apple:

Last week end I called support they understood the problem and told me that I would receive the same day a call from their local support. Still waiting for the call after 4 days

Then today I went to the Apple Store and they asked me to contact online support. I explained I did it already but precisely that was my problem because no-one called me back. Her answer was : "please contact support" I explained her another time because my English is bad and she replied ....."please contact online support". I got a little bit angry but not disresperctful and explaining again the problem adding that as president of my company I am thinking of buying equipment for my 23 employees that all need to be equipped with Macbook pros, iPad M4 pros, Latest iPhones, etc..

Angel came down from the skies and she proposed me to inspect my Mac at the store with highly qualified specialists tomorrow around noon.

I will be always astonished with the human behaviors

I will post the solution when I get it friends hoping that my English is understandable

Jun 6, 2024 2:52 AM in response to hiroyukiu

I investigated further.

I am connecting iiyama X3291HS-B1.

This display has D-SUB 15pin VGA, HDMI and DVI-D.

When I connect with HDMI to VGA adapter to monitor D-Sub 15pin port, 5G wifi delay occur.

Adapter is like this.


When I connect with USB-C to HDMI and HDMI to VGA adapter to monitor D-Sub 15pin port, also delay occur.

This monitor has HDMI port also.

When I connect mac book pro HDMI to monitor HDMI port, no 5G wifi delay occur.

wifi not working after update Sonoma 14.5 on my Macs

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