The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Fraud Hello, I fell for a scammer. I wanted to sell my phone, the buyers over the phone asked him to check and enter his Apple ID and password. They changed it very quickly after I introduced it to my body background, and now they demand money from me. Help me sign out of their Apple ID.
[Re-Titled by Moderator]
iPhone 12, iOS 17
You will need to have the original purchase receipt from Apple or Authorized Apple seller to remove the Activation Lock using the link below. A third party receipt will not be accepted.
How to remove Activation Lock - Apple Support
The only other option to try is to contact Apple directly and explain to them that you have been scammed.
Contact Apple for support and service - Apple Support
It is unfortunate you have to go through this to learn that you never sign anyone else's Apple ID into your phone.
How do I remove an Apple ID from my iPhone?
