My MacBook Pro is overheating with no diagnostic errors

***edit: I have tried resetting the smc, pram and nvram***


I have a 2019 MacBook Pro with the touch at and two thunderports. About one month ago the Touch Bar would light up on and off but the controls still worked just not the light. Last week it started to restart out of nowhere. I would logon and it would restart in about 10 minutes. I have ran the apple diagnostics and it said everything was fine. I also ran the disk utility tool in the recovery mode and it was saying there was an error in one of the drives. I couldn’t get it to fix no matter how many times I ran it. I ended up deleting that disk partition which ended up being my OS. I couldn’t get it to reinstall the OS because it kept restarting while it was downloading. I took the back off, first time since I bought it, and sprayed some air through the fan to clean it out. After I put everything back together I was able to reinstall the system but it kept doing the same thing. The only error report I was getting was Sleep Wake failure in EFI Failure. I was getting that code before I erased the OS also. Apple quoted me 682 dollars just for parts to fix it saying they would replace internal parts and the battery. I do not think that is necessary because I am able to turn it on.



[Re-Titled by Moderator]

MacBook Pro 13″

Posted on May 29, 2024 2:34 PM

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Posted on May 30, 2024 6:47 PM

I suspect the Logic Board is bad. The Logic Boards on the 2019 model tend to have a higher rate of failure compared to older models. Unfortunately the clean install of macOS destroyed any Kernel Panic logs that may have better confirmed the diagnosis and possible component on the Logic Board that is failing.


Personally, I would not spend any money on repairs for this laptop due to it having a some known design & manufacturing defects (butterfly keyboard & Display cable issue), plus the higher incidence of Logic Board failures. Besides the bad Logic Board, the battery has a cycle count of 641 which is getting up there so a battery replacement will likely be needed in the near future at another $250 US cost. The money spent on repairs would be much better put towards a new laptop.

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Question marked as Top-ranking reply

May 30, 2024 6:47 PM in response to Daboyc

I suspect the Logic Board is bad. The Logic Boards on the 2019 model tend to have a higher rate of failure compared to older models. Unfortunately the clean install of macOS destroyed any Kernel Panic logs that may have better confirmed the diagnosis and possible component on the Logic Board that is failing.


Personally, I would not spend any money on repairs for this laptop due to it having a some known design & manufacturing defects (butterfly keyboard & Display cable issue), plus the higher incidence of Logic Board failures. Besides the bad Logic Board, the battery has a cycle count of 641 which is getting up there so a battery replacement will likely be needed in the near future at another $250 US cost. The money spent on repairs would be much better put towards a new laptop.

May 29, 2024 2:49 PM in response to Daboyc

I suggest posting the free EtreCheck report using the Additional Text option when posting. The report does not contain any personal information, but there are important details that it will provide.

  • The failing Touch Bar could be causing Kernel panics and will be noted in the report.
  • It will show excessive CPU usage that could be the cause of the heat.
  • Processes that are running on startup that could be consuming valuable resources.

Using EtreCheck - Apple Community


Before posting this report, it is best to remove apps from these categories that are known to cause problems with the OS, if you have any installed:

  • Cleaners
  • Optimizers
  • AntiVirus
  • VPN


May 29, 2024 2:59 PM in response to Daboyc

I believe your question "why is my macbook over heating" cannot be reliably answered on this site. All we can do is speculate. Given everything you did, Apple's conclusion is probably correct.


Yes, you might be able to turn on the Mac, but it's restarting for reasons that may not be determinable.


The flash memory should not have had an error to begin with. Yes, you were able to reinstall macOS but whatever failure caused that error to begin with is likely to remain.


I know that's probably not what you want to hear but it will be difficult for any of us to find fault with Apple's diagnosis. Unlike your fellow Apple product users on this site, Apple also had the benefit of a hands-on inspection and more in-depth tests than Apple Diagnostics is not designed to accomplish.


You did not ask, but should you spend $682 on a five year old Mac? That's a good question, but only you can answer it. Considering it includes a battery and everything else to make it work, guaranteed, it's not a bad deal... but that's just my opinion.

May 29, 2024 3:06 PM in response to Mac Jim ID

EtreCheckPro version: 6.8.5 (68049)

Report generated: 2024-05-29 17:58:09

Download EtreCheckPro from https://etrecheck.com

Runtime: 2:25

Performance: Excellent

Major Issues: None

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

No Time Machine backup - Time Machine backup not found

   Limited permissions - More information may be available with Full Disk Access.

Hardware Information:

    MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)

        Status: Supported

    MacBook Pro Model: MacBookPro15,4

    1.4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core

    8 GB RAM - Not upgradeable

        BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 

        BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 

    Battery: Health = Normal - Cycle count = 641


May 29, 2024 3:05 PM in response to Daboyc

Let me answer for the heat,most of the time the heating up of our apple products sometimes comes from us,maybe we are using an old device that cannot suit the speed of servers that is being used to run apple IOS,or we use third party apps that are not approved so with it your iPhone will have alot of work protecting your security system,from being accessed by outsiders also your iPhone will be able to work alot trying to diagnose what’s safe for you and what’s not safe,and that process you will find the heating effect.

May 29, 2024 3:15 PM in response to Daboyc

There are no overt indications of anything hardware or software-related problems in that report. I would not expect there to be any, given what both you and Apple did.


It's completely unrelated to any heat-related problems, but 250 GB is a little on the lean side though. It might make the difference between wanting to invest in a five year old Mac or in a newer one with a more generous amount of storage.


Again... most of this is a decision only you can make.

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My MacBook Pro is overheating with no diagnostic errors

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