Disabled Apple Pay

My daughter's Apple Pay is currently restricted, so I am trying to set up Family Sharing for Apple Pay. Can I remove the restriction on her Apple Pay if I prove that I am her legal guardian, or do I need to call customer support to do so?

iPhone 12 Pro Max, iOS 17

Posted on May 31, 2024 6:14 PM

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Question marked as Top-ranking reply

Posted on Jun 1, 2024 4:04 AM

It’s not Apple Pay that is restricted, it’s her Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Jun 1, 2024 4:04 AM in response to theguides

It’s not Apple Pay that is restricted, it’s her Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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Disabled Apple Pay

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