Downloaded a free app on my iPhone 13 but now it won’t open

The app icon is on my home page but when I tap it to open it will not open the app. I just get a blank screen.




[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on May 31, 2024 9:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 1, 2024 7:57 AM

Try Force restarting your phone:

Force restart iPhone - Apple Support


This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button could take up to 20 seconds before the Apple logo appears. Ignore anything else that comes up on the screen. If that does not work, contact the developer of the app.

1 reply
Question marked as Top-ranking reply

Jun 1, 2024 7:57 AM in response to Blt859

Try Force restarting your phone:

Force restart iPhone - Apple Support


This may take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button could take up to 20 seconds before the Apple logo appears. Ignore anything else that comes up on the screen. If that does not work, contact the developer of the app.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Downloaded a free app on my iPhone 13 but now it won’t open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.