Photos don't stay cropped

I'm scanning my old family photos into my Mac running Sonoma using Photos. It's been a multi year project, so some of the scans are from older scanners and Macs. I'm using Image Capture to scan them directly to my Photos library which is backed-up in iCloud. Some of the older scans weren't cropped well originally. I spend a bunch of time assigning them to the proper date and cropping them perfectly to get rid of white spaces in the old scans.


Sometimes I leave the Mac to go to sleep, sometimes I quit Photos and shut down, sometimes I put it to sleep. No matter what I do, I come back next weekend and the photos are no longer cropped.


Help?

iMac 27″, macOS 10.13

Posted on Jun 1, 2024 9:07 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2024 12:01 PM

That's weird and, I'm sure, very irritating! I haven't heard of anyone else having that problem. Tell us a couple of things: Are you using iCloud Photos? Where is your Library located-- in you Picture folder, or on an external drive? If an external drive, how is that drive formatted? When you finish cropping a picture, can you export it (FIle>Export>Export nn Photos) to a folder on your desktop? If so, is the exported picture properly cropped?


Try these things:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes. Safe Mode is different for different computers, so see this: 

     Start up your Mac in safe mode - Apple Support 

  • Make a new user and see if the same problem recurs with it
  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


This is interesting--let us know that stuff I asked, and tell us how it goes...



1 reply
Question marked as Top-ranking reply

Jun 1, 2024 12:01 PM in response to strayerdc

That's weird and, I'm sure, very irritating! I haven't heard of anyone else having that problem. Tell us a couple of things: Are you using iCloud Photos? Where is your Library located-- in you Picture folder, or on an external drive? If an external drive, how is that drive formatted? When you finish cropping a picture, can you export it (FIle>Export>Export nn Photos) to a folder on your desktop? If so, is the exported picture properly cropped?


Try these things:

  • Restart the computer (of course)
  • Re-start in Safe Mode. This bypasses certain potentially disruptive processes. Safe Mode is different for different computers, so see this: 

     Start up your Mac in safe mode - Apple Support 

  • Make a new user and see if the same problem recurs with it
  • Use another library if you have one, or make a small test Library with a few pictures in it and see if the same thing happens. You can create a new Library by closing Photos and then option-clicking on the Photos icon.


The idea is to find out if the problem is with the Library, with your account, or with caches and login items, and stuff like that. One of these steps may fix the problem, but their failure to work also helps figure out what's happening.


This is interesting--let us know that stuff I asked, and tell us how it goes...



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Photos don't stay cropped

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