Connecting two Dell U2723QE Monitors to a MacBook Pro 2020

Can I connect two Dell U2723QE Monitors to a MacBook Pro 2020? I am daisy chaining the two monitors together using the Displayport cable supplied by Dell plugged into the 90W DP port of each monitor but the second monitor is black. The first monitor connects and works but the second "Slave" monitor doesn't. Is the MacBook Pro 2020 not capable of supporting two monitors?

MacBook Pro 13″, macOS 10.15

Posted on Jun 1, 2024 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2024 11:00 AM

Physis2 wrote:

I have the MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports).


Your Mac can support two 4K monitors.


My MBP is connected to a CalDigit TS3. I am using genuine Thunderbolt cables. Besides trying to daisy chain the monitors, I've tried connecting through the CalDigit and also connecting direct connections from the monitors to the MBP. In both situations my MBP will have one screen and only one monitor will connect as a secondary monitor.


Daisy-chaining will not work – whether you daisy-chain them from a Mac host port, or from any of the ports on that Thunderbolt dock.


Based on the description of the Thunderbolt dock that Mr. Bennet-Alder provided, I believe that this would work:


  • Run a DisplayPort-to-DisplayPort cable from the DisplayPort 1.2 port on the CalDigit TS3 Dock to one of your Dell U2723QE monitors. Use the DisplayPort IN port on the Dell monitor, not the daisy-chaining one. (I think that monitor ships with a plug covering the daisy-chaining one, but check the manual if you are not certain.)
  • Run a USB-C to whatever cable from the Thunderbolt 3 daisy-chaining port on the CalDigit Dock to the other monitor. USB-C to {USB-C, DisplayPort, HDMI} would all work. USB-C to USB-C would have the advantages that (a) the cable comes in the Dell monitor box and (b) would hook up all of the downstream USB & Ethernet ports on that second monitor. Do not use the USB-C DATA ONLY ports on the CalDigit TS3 Dock; since while they would physically accept USB-C plugs, they do not provide a display signal.


If you wanted to use the downstream USB and Ethernet ports on the first monitor (the one hooked up using a DP to DP cable), you'd need to run a separate USB cable from the Mac or the CalDigit TS3 dock to it. I'm guessing that between the CalDigit dock and the downstream ports that you could get on the second monitor by using a USB-C to USB-C connection that you're not going to care about making a USB connection to the first monitor.

Similar questions

22 replies

Jun 10, 2024 6:47 PM in response to Servant of Cats

Yes, all the cable connections that you stated above are accurate. I have already confirmed that the second monitor connects individually when I disconnect the first monitor and connect to the second alone. The problem is I can't get them both to work simultaneously. I've confirmed all the connections multiple times referring to the respective websites for the Dell Display and CalDigit TS3 diagram sheets. I'm only using the CalDigit Thunderbolt cable, a new Apple Thunderbolt 4 cable and a DP cable to make my connections. I've tried switching out cables and using the USB-C cable that came with the new monitor and that doesn't work.


I've also tried other configurations and turned on and off the "Multiple Monitor Sync" and the "Multiple Monitor Inputs" on the Dell monitors.


What else can I do?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Connecting two Dell U2723QE Monitors to a MacBook Pro 2020

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.