iPhone screen is stuck on a game screen, can’t reboot it or answer any calls

My wife’s IPhone is stuck on a game screen she was playing, phone rings but she can’t answer it because the icons are not there. Any suggestions?

The phone screen is stuck on a game screen, can’t reboot it or answer any calls. Any suggestions?


[Edited by Moderator]

iPhone SE (2nd generation)

Posted on Jun 1, 2024 6:38 PM

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Question marked as Top-ranking reply

Posted on Jun 1, 2024 7:51 PM

If your wife's iPhone seems to be frozen on the game screen, here are steps you can take to resolve the issue: **Force Restart:**

1. Quickly press and release the Volume Up button.

2. Quickly press and release the Volume Down button.

3. Press and hold the Side button (power button) until the Apple logo appears.



2 replies
Question marked as Top-ranking reply

Jun 1, 2024 7:51 PM in response to forrest206

If your wife's iPhone seems to be frozen on the game screen, here are steps you can take to resolve the issue: **Force Restart:**

1. Quickly press and release the Volume Up button.

2. Quickly press and release the Volume Down button.

3. Press and hold the Side button (power button) until the Apple logo appears.



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iPhone screen is stuck on a game screen, can’t reboot it or answer any calls

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