sophieguesten wrote:
The touch bar is not responsive to touch and is black when I restart my laptop. When switching off and on the visibility in touch settings, the icons appear however it does not respond to touch or any input. I have updated my mac to the most recent update, tried using terminal and activity monitor to restart the TouchBar. When using activity monitor the touch bar will flash black and then the icons appear again however it is still not receptive to touch.
If a Safeboot does not resolve the issue I would suspect a hardware issue...
Use safe mode on your Mac - Apple Support
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
no harm in trying a revive or restore: How to revive or restore Mac firmware - Apple Support
How to revive or restore Mac firmware - Apple Support
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
