How to resolve payment issues of app subscription on the App Store
On May 31st I tried to purchase an app through the Apple Store. When asked to confirm payment I did and Apple told me I was all set. When I tried to use the app it directed me to update my payment method. After making sure the funds was available I tried again. Once again Apple told me that I was all set yet the app still did not work. At this time I was confused I tried this in total 8 times. 6x 15.99 and 2x 4.99 and never gained access to the app. The next morning I noticed that the funds was removed from account. I contacted Apple immediately and put in a request for a refund. Apple denied my refund. I put in an appeal Apple denied. I spoke with the developer they don’t show any payment history for the charges.
[Edited by Moderator]
iPhone 13 Pro Max, iOS 15