Regarding my refunds for an accidental app purchase, how can I get in touch with Apple?

Hi

I accidentally bought Elevate (app) subscription as I clicked I didn’t have a balance in my card. I thought it will not be authorised anyway. But my subscription had been activated anyway. Then I saw that I cannot download or update any app. I saw that the problem was I had debt to Apple. So I increased my card balance, as I had amount on my balance they charged my card and thought that I would ask for a refund. But they rejected my request.

I think this is the inhibition of consumer rights. I was just checking if I have the card balance or not. I didn’t know that they would activate the subscription anyway.

And now I cannot even find the support that can answer my request. Every support link forwards to another link. I even reached to the app which offers the subscription (Elevate). And even they said that “if we can refund we would do but we are not responsible for if apple doesn’t make refund”.

How can I reach them (Apple Support) through email? Please support.

[Re-Titled by Moderator]