offuce 365

I renewed my MS 365 Family subscription in Feb 2024 direct from MS but I get renewal demands incessantly on my iPad and maybe it’s from Apple

Posted on Jun 4, 2024 1:22 PM

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How to fix Microsoft 365 subscription issues on iPad? When I go into settings, click on my name, then click on subscriptions it says my Microsoft 365 Personal expired on 11th September 2024. I renewed my subscription in March 2025 and have been charged £8.49 in both March and April. Why does my new subscription not appear when I go into my iPad settings? [Re-Titled by Moderator]
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1 reply

Jun 4, 2024 4:11 PM in response to KwnF

Are you sure that you logged into the Office 365 apps on your iPad with your Microsoft credentials?

Maybe the iPad apps don't associate you with your Microsoft account, and so think that you are a person who has downloaded them but who has not taken out a subscription to Microsoft 365.

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offuce 365

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