I'm trying to change my child's birth year. I can get all the way to where I (as the family contact) can accept it then I get this message: The date of birth for (name) could not be changed because of a server error. Try again.
Any suggestions?
First, check if the problem indeed is at Apple’s end of things and if there’s an issue with Apple's servers: Apple - Support - System Status
If you still have problems, contact official Apple Support:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
First, check if the problem indeed is at Apple’s end of things and if there’s an issue with Apple's servers: Apple - Support - System Status
If you still have problems, contact official Apple Support:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Error message when trying to change my child's birthday
