Server error changing daughter's DOB on Apple account

I am trying to change my daughter's date of birth on her Apple account but when I go to review the request, it tells me it's not possible due to a server error. Please help!

iPhone 13

Posted on Feb 26, 2026 11:30 AM

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1 reply

Feb 26, 2026 11:50 AM in response to cjr_15

Use this link to check the status of Apple’s various services and servers —>

https://www.apple.com/support/systemstatus/


Or:


Refer to this page for Apple Support features ➔ https://support.apple.com/contact

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list and click on the “options” link. Not every country has telephone support, and phone numbers may only work when calling from the same country.



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Server error changing daughter's DOB on Apple account

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