I have an iPhone 13 Pro Max and on my phone it says it’s a Mac OS X 10_15_7 from a different city. Also has attached themselves to all my emails and social media and keeps locking me out completely. I am not able to get into my Apple ID name iCloud media and purchases. It’s grayed out. Has also opened up a business in my name from a different country.
iPhone 13 Pro Max, iOS 17
Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support
Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support
Phone is being controlled from another device that is not mine
