My phone is eligible for ios 17, but whenever I try to install the update after downloading, it doesn’t allow me because I’m not connected to internet, my internet is full bars and works fine? How can I fix this
[Re-Titled By Moderator]
iPhone 12, iOS 16
Your phone is connected to the Internet, but the software package to update your phone is not. It cannot connect to the update server at Apple....and that is why you see the message about "no Internet".
Make sure that you have a good Wi-Fi connection and the battery is fully charged. We assume that your phone has plenty of free space.
There are about a dozen different reasons why this might occur, and unfortunately there are no shortcuts. You have to work your way through the Apple troubleshooting document linked below to find the real culprit.
If your iPhone or iPad won't update - Apple Support
If this looks too intimidating to you, take the phone to an authorized Apple service shop to let them handle the update. You can find a list of authorized shops in your area using this link:
Your phone is connected to the Internet, but the software package to update your phone is not. It cannot connect to the update server at Apple....and that is why you see the message about "no Internet".
Make sure that you have a good Wi-Fi connection and the battery is fully charged. We assume that your phone has plenty of free space.
There are about a dozen different reasons why this might occur, and unfortunately there are no shortcuts. You have to work your way through the Apple troubleshooting document linked below to find the real culprit.
If your iPhone or iPad won't update - Apple Support
If this looks too intimidating to you, take the phone to an authorized Apple service shop to let them handle the update. You can find a list of authorized shops in your area using this link:
Your iPhone must be connected to WiFi network it won’t work using data connection to verifying the update
The phone will update using data if it is 5G capable and the carrier is providing a 5G signal....and...."Allow more data" is enabled in the Carrier settings.
Do you use a VPN on your iPhone? If you do, at a minimum, turn it OFF. Better yet, unless your employer or school requires a VPN, get RID of it completely. VPN on iPhone is completely unnecessary and can cause all sorts of issues.
Your iPhone must be connected to WiFi network it won’t work using data connection to verifying the update
Ios 17.5.1
I'm unable to update my iPhone with error saying "iOS 17.5.1 failed verification"
