I subscribed to TSN via my iPhone using my Apple ID (I assume) and it worked fine. Two days later, I go to watch another program and it tells me I need a subscription. When I go to the subscriptions section in settings, it says my subscription is active. Anyone know what to do?
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 17
I had the same issue, and similar problem on my second appletv. What i had to do was make sure the “Media and Purchases” setttings had the correct email and password entered, then when I went to TSN and hit “subscribe” there was a “restore purchases” button. Hitting the restore activated the subscription without paying again.
I had the same issue, and similar problem on my second appletv. What i had to do was make sure the “Media and Purchases” setttings had the correct email and password entered, then when I went to TSN and hit “subscribe” there was a “restore purchases” button. Hitting the restore activated the subscription without paying again.
I got it to work more or less the same way. I deleted the TSN app on AppleTV and then re-installed. After signing in it gave me the restore purchases button. As for the user name and password, I’ve wondered the same thing. But I can watch from my phone or any other device that I have signed into my Apple ID. You should be able to stream from your phone while your away from your Apple TV.
There are other posts detailing the more complicated “token” exchange with ios devices to get access. I don’t think it’s currently set up for macos to be able to access. Seems similar to passkeys in that it resides in the device and not a traditional login name and password, but details are not easy to find. That may be on purpose as a security feature.
Now what I need to figure out is what’s my TSN account password so I can login on my computer when at work away from my AppleTV.
How can I fix the issue of TSN app not recognising my iPhone subscription?
