It seems like every time we try to watch Apple TV, it is like the very first time. We have to sign in by scan the QR code or signing in on the link given online. Is that really necessary or am I doing something wrong??
Jane
MacBook Pro 15″, macOS 12.7
Please specify the brand, model, and platform (smart OS), and if you can find it, the year of introduction for that model, as troubleshooting can be model-specific.
In general, try a cold restart for the TV. Either find a software Restart option for the TV in the menus, or temporarily disconnect from power. Next, check for TV system software updates, and install if available. Next, try deleting and re-installing the Apple TV app, if the TV allows for that.
When opening the fresh copy of the Apple TV app, first try signing in, through the side menu, then Settings, then Accounts. The app is intends to store the last used account, so that it opens with that the next time (unless you sign out, reset, or delete the app).
Apple TV app user guide for smart TVs and third party streaming devices - Apple Support
Please specify the brand, model, and platform (smart OS), and if you can find it, the year of introduction for that model, as troubleshooting can be model-specific.
In general, try a cold restart for the TV. Either find a software Restart option for the TV in the menus, or temporarily disconnect from power. Next, check for TV system software updates, and install if available. Next, try deleting and re-installing the Apple TV app, if the TV allows for that.
When opening the fresh copy of the Apple TV app, first try signing in, through the side menu, then Settings, then Accounts. The app is intends to store the last used account, so that it opens with that the next time (unless you sign out, reset, or delete the app).
Apple TV app user guide for smart TVs and third party streaming devices - Apple Support
Is this happening on your Mac, or on a different device?
If on a smart TV or TV-connected streaming device, then please specify.
This is on my smart TV
Falmouth Cape Cod Massachusetts. Getting on Apple TV
