How do I reset an unresponsive iPhone ?

I have a iPhone 14 pro max that was dropped and shattered the back of the phone as well as made the screen unresponsive. I received my new device and need to reset my old one. I tried to login to icloud to erase from there since the screen in unresponsive but upon doing so it said "iphone will be erased when put online" i am unable to get into my old device as the screen is unresponsive with the message that says iphone unavailable. How can i reset it????


[Re-Titled by Moderator]

Posted on Jun 10, 2024 12:02 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I reset an unresponsive iPhone ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.