My phone was stolen on 10/06/2024, I’ve reported it as stolen, put in lost mode and erased the phone but I’ve had an email this morning 13/06/2024 saying “Activation Lock is requesting your password” on my stolen iPhone. How can I make sure they cannot gain access to my iCloud or and of my data etc
That e-mail is a "phishing" message from criminals. It is not from Apple, Activation Lock, or iOS.
If you fall for it and give these criminals your Apple ID and password,
Likewise, if you remove the phone from the list of devices associated with your Apple ID, that will clear Activation Lock, letting the criminals "make your phone their own."
Do not interact with the message or its sender. Your best hope is that the phone is locked, that they don't know your credentials (didn't see you enter either the passcode or the Apple ID password),, and that they are sending "phishing" messages precisely because they have discovered that they have an Activation-Locked brick.
That e-mail is a "phishing" message from criminals. It is not from Apple, Activation Lock, or iOS.
If you fall for it and give these criminals your Apple ID and password,
Likewise, if you remove the phone from the list of devices associated with your Apple ID, that will clear Activation Lock, letting the criminals "make your phone their own."
Do not interact with the message or its sender. Your best hope is that the phone is locked, that they don't know your credentials (didn't see you enter either the passcode or the Apple ID password),, and that they are sending "phishing" messages precisely because they have discovered that they have an Activation-Locked brick.
Stolen phone and email received saying activation lock is requested
