Deleting Mcafee on IPad but no Icon

I have a 5th generation IPad and am trying to delete Mcafee after it blocked me from accessing a site. There is no Icon for Mcafee on the iPad. not sure where this Mcafee is coming from, but I just want to remove it. Below is the message. Thanks for any help


iPad Air, iOS 12

Posted on Jun 15, 2024 10:45 AM

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Posted on Jun 15, 2024 4:07 PM

If McAfee doesn't appear to be installed on your device I suspect Mac Jim ID's suggestion that screening has been implemented by your network provider is probably the solution to the mystery.


You didn't mention (no reason to do so until now) whether your iPad has cellular and WiFi capability, or only WiFi. IF you have the cellular version, it is likely the two connectivity routes will have different providers, so you might be able to check by disabling one route or the other so it goes via known providers. If you have the WiFi only version you could probably still check by using phone as a hotspot.


On the other hand if your network's malware screening service thinks a certain address is a problem site, it might be smart to consider whether you really want to risk visiting it. If you think it should be safe, before you force your way through please check the site address carefully, looking for errors and potential clone-site traps like a lookalike site which mis-spel1s the name (yes, my deliberate spelling error there as an example).

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6 replies
Question marked as Top-ranking reply

Jun 15, 2024 4:07 PM in response to MrsB-

If McAfee doesn't appear to be installed on your device I suspect Mac Jim ID's suggestion that screening has been implemented by your network provider is probably the solution to the mystery.


You didn't mention (no reason to do so until now) whether your iPad has cellular and WiFi capability, or only WiFi. IF you have the cellular version, it is likely the two connectivity routes will have different providers, so you might be able to check by disabling one route or the other so it goes via known providers. If you have the WiFi only version you could probably still check by using phone as a hotspot.


On the other hand if your network's malware screening service thinks a certain address is a problem site, it might be smart to consider whether you really want to risk visiting it. If you think it should be safe, before you force your way through please check the site address carefully, looking for errors and potential clone-site traps like a lookalike site which mis-spel1s the name (yes, my deliberate spelling error there as an example).

Jun 16, 2024 8:17 AM in response to MrsB-

The setting will most likely be located by signing into your account on the website of your internet service provider or on your router that is provided by your internet service provider. If you want to let us know the name of your ISP and the type of router, we may be able to provide more detailed instructions. The name of the setting that you need to turn off vary from the ISP used and may be called something like "Safe Browsing" or "Cyber Security".

Jun 15, 2024 11:44 AM in response to MrsB-

Go into the App Store application and tap your initials, name, or a little head and shoulders icon (it seems to vary between devices) at the top right corner of the screen, as if you were going to look for app updates. In the popup window you should see the top entry just below your name and ID is "Apps" which will show every app you have ever installed even if you have uninstalled or not retained when you upgraded your hardware.


If Mcafee is still not visible, two questions

Is this a work or school issued device which might be administered centrally?

Do you feel like the effort of erasing the device (Factory Reset) and reinstalling from scratch?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Deleting Mcafee on IPad but no Icon

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