Back camera issues.

So basically I have a dog he likes to steal stuff he is name is lucky. So he took my iPhone xr nd broke the bck camera glass off of it. So ever since then my camera hasn’t been working right. And I went to go clean my back camera today and it just got blurry it won’t go away you can see block dots on the bck camera and it makes weird noises anytime I try to use my back camera. Please can someone tell me how to fix this do I get a new phone or what?

iPhone XR

Posted on Jun 15, 2024 1:35 PM

Reply
1 reply

Jun 15, 2024 1:44 PM in response to Myatate22

Myatate22 wrote:

So basically I have a dog he likes to steal stuff he is name is lucky. So he took my iPhone xr nd broke the bck camera glass off of it. So ever since then my camera hasn’t been working right. And I went to go clean my back camera today and it just got blurry it won’t go away you can see block dots on the bck camera and it makes weird noises anytime I try to use my back camera. Please can someone tell me how to fix this do I get a new phone or what?


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Trade in your iPhone, Apple Watch, or Android device


https://www.apple.com/iphone/


https://www.apple.com/us/shop/goto/special_deals



ref: Check your coverage

https://support.apple.com/my-support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Back camera issues.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.